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Cango

The Cango bus is not only a vital lifeline for local people who are unable to drive, but is also a service available to everyone. The concept is that anyone can phone a booking line and can then catch the bus at a convenient pre-arranged location close to (and sometimes even right outside) their home. The bus also stops at fixed (timed) points where anybody can board and disembark just as with any other bus.

Cango Roam Zones  Cango on Station Road


How do you use it?

You can use it as you would any normal bus providing you get on and get off at "timed stops". These are at:

New Milton Tesco
New Milton - Bradbeers
Sway Railway Station
Lymington High Street Post Office

If you wish to board or get off anywhere else, you must book in advance. The booking number is open from 7am to 9am Monday to Friday. Simply telephone

01983 716956

There are two timetables. The first is for the C32 which runs on Monday, Wednesday and Friday. The second is for the C33 which travels much the same route but at slightly different times on Tuesday, Thursday and Saturday. Timed stops are in bold print. Times for other stops are flexible.

Please note that these timetables have been reproduced for your benefit from the official timetables published by Hampshire County Council. Sway Parish Council accepts no responsibility for any errors that may have been made in this process.

C32: MONDAY, WEDNESDAY, FRIDAY

New Milton Tesco------10:3013:45------17:05
New Milton - Bradbeers------10:3213:47------17:07
New Milton Railway Station------bookbook------book
Gainsborough------bookbook------book
Bashley------bookbook------book
Tiptoe------bookbook------book
Sway Railway Station08:4710:5214:0715:26book
Swaybookbookbookbookbook
Pitmore Lanebookbookbookbook------
Lower Bucklandbookbookbookbook------
Lymington Hospitalbookbookbookbook------
Lymington Waitrosebookbookbookbook------
Lymington High Street (Post Office)09:3511:4014:5516:00------
Lower Buckland------bookbookbook------
Lymington High Street (Post Office)09:3511:50
12:35
14:5516:05------
Lymington Waitrose------bookbookbook------
Lymington Hospital------bookbookbook------
Lower Buckland------bookbookbook------
Pitmore Lanebookbookbookbook------
Sway Railway Station09:5513:1015:2616:30------
Swaybookbook------book------
Tiptoebookbook------book------
Bashleybookbook------book------
Gainsboroughbookbook------book------
New Milton Railway Stationbookbook------book------
New Milton Bradbeers10:2713:42------17:02------
New Milton Tesco10:3013:45------17:05------

 

C33: TUESDAY, THURSDAY, SATURDAY

New Milton Tesco------10:3013:45------17:10
New Milton - Bradbeers------10:3213:47------17:12
New Milton Railway Station------bookbook------book
Gainsborough------bookbook------book
Bashley------bookbook------book
Tiptoe------bookbook------book
Sway Railway Station08:4710:5214:0715:26book
Swaybookbookbookbookbook
Pitmore Lanebookbookbookbook------
Lower Bucklandbookbookbookbook------
Lymington Hospitalbookbookbookbook------
Lymington Waitrosebookbookbookbook------
Lymington High Street (Post Office)09:3511:40
11:45
14:5516:05
16:10
------
Lymington Waitrose------bookbookbook------
Lymington Hospital------bookbookbook------
Lower Buckland------bookbookbook------
Pitmore Lanebookbookbookbook------
Sway Railway Station09:5512:2015:2616:35------
Swaybookbook------book------
Tiptoebookbook------book------
Bashleybookbook------book------
Gainsboroughbookbook------book------
New Milton Railway Stationbookbook------book------
New Milton Bradbeers10:2712:52------17:07------
New Milton Tesco10:3012:55------17:10------

The big advantage of the Cango Service is in the roam zones.
Cango Roam Zones
The HCC leaflet and HCC website C32 and C33 pages have this small map showing what these are but really all you need to know is that they cover most of Sway, Tiptoe, Wootton and Bashley, along with Gainsborough and Hollands Wood areas of New Milton, plus most roads in the Lower Buckland and Lymington Hospital area. if you wish to board or get off within these zones and you have difficulty getting to a recognised stop, then the Cango bus can collect you or drop you off at an appropriate place convenient for you (which might even be your home). You must book in advance to take advantage of this service. You will identify your normal pickup/putdown location when you register for the service by calling the booking line number 01983 716956 between 7am and 9am Monday to Friday.

Print off this handy leaflet to carry around with you, and why not display this poster in your window to remind you and others of the Cango Timetable.

Details of fares can be found on the C32 page and C33 page of the Hampshire County Council website.


Before we go any further, let us turn the clock back to 2003 when Cango was inaugurated. It was clearly meant to cover the problem whereby a fixed route serving rural locations was impractical and inoperable. By their very nature, rural villages fail to meet the norm for a modern fixed route bus service since there are no clearly definable routes that would take the bus close enough to all those who need it.

Added to this, the locations of those users changes over time. People move away and others begin to become more reliant on public transport. The route needs to be flexible enough to accommodate this.

The New Forest Cango bus services C32 and C33 operating between Lymington and New Milton are subsidised by Hampshire County Council. These buses run on a flexible route within what are called Roam Zones. They have fixed start and end points along with a few other stops termed Timed Stops.

The Roam Zones include all of Sway Parish, Tiptoe and Bashley, and the lower Buckland area of Lymington.

One of the most valuable benefits of Cango is that it can take you directly to Lymington New Forest Hospital. Appointments can usually be arranged to suit Cango times.

Anybody can travel on the Cango buses between Timed Stops but you need to register as a Cango User so as to be able to book your ride if you want to be picked up or dropped off at any other location. Registration and Booking line 01983 716956 is open 7am to 9am Mon-Fri.  For full details refer to  Cango Users Leaflet [261kb] which has been published by the Cango Users Forum. Click on the thumbnails below to view both sides of this leaflet.
Cango Leaflet Displays a larger version of this image in a new browser window Cango Leaflet 2 Displays a larger version of this image in a new browser window

The Hampshire County Council Cango Webpage also contains information but is not as easy to decipher. The Cango Users Forum chairman John Warden regularly presents his report to the Planning and Transport Committee in his role as Transport Representative.

The Cango booking service is funded through a partnership comprising New Milton Town Council, Sway Parish Council and Hordle Parish Council along with generous donations from the members budgets of Hampshire County Councillors Ken Thornber, Alan Rice and Jacqui England. Other Cango services in Andover and Alresford/Basingstoke areas no longer operate with a flexible booking system. They have become hail and ride services with fixed routes. We are extremely fortunate that our flexible booking service has been saved for the time being. This was wholly due to John Warden's tireless lobbying of Hampshire County Council in 2015.
Cango Lobby  


The Cango service in its current form is relatively safe until 2018 when the bus franchise comes up for renewal. The booking service looks safe subject to annual extensions upon agreement of the partners until 4th May 2018 (see the deed of agreement appended to adobe icon PC Meeting Minutes September 2015 [5Mb] for details). However, beyond that time the future of Cango is rather uncertain. In order to remain viable, there needs to be strong support from its users. John Warden regularly updates the Planning and Transport Committee with the latest usage figures, but quite often these are somewhat disappointing.

Remember it's a case of Use it or Lose it. Without your support this valuable service will not remain viable.


Life after Cango?

If the Cango bus and its booking service were to be lost, this could mean considerable hardship for those who depend upon it for their day-to-day transport for shopping, hospital appointments or just general travel and social interaction. In our rural communities, there are few other options. Sway Welfare Aid Group (SWAG) do provide a service to get people to hospital appointments, but are increasingly finding it difficult to find drivers. Losing Cango could mean many vulnerable people becoming more isolated resulting in more reliance on social services, or simply having to move away from the parish. This would be a great loss to the community.


Cango Bus on lanes